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Big Data: TAM Airlines creates unique customer experience
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Explore evolving trends with Google Ngram
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HNGRY : visionary entrepreneur launches new retail concept in Antwerp
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Will Facebook become your entry door to the Internet?
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DHL, Amazon and Audi partner to revolution the supply chain
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TUZZit : 8 great online tools for your startup
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The fishbowl helps increase satisfaction and loyalty in restaurants
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Co-branding: this partnership doesn’t make sense
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Quantitative market research firms threatened by a paradigm shift
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Data Mining: does your insurance spy you on Facebook?
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I tried UberPop: a great customer experience
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Media : Will Le Figaro Premium succeed in selling online news content?
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What do buyers of online news content look like?
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Fedex wants to take TNT over: will it happen or not?
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Brand image : Hublot store bets on new technologies
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This store window is interactional … but not digital
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Marketing strategy: should banks charge customers more?
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5 Questions you should answer when doing your market research
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Our new blog : +25% audience, +50% page views
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Alain Milliat: interview of a successful entrepreneur
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How to prepare a questionnaire for qualitative research
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Naked Wines: great service and amazing customer experience
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France and Belgium : two countries lacking a culture for customer orientation
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If you want your mobile app to be a success, don’t follow this example
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3D printed photo figurines: a winner-takes-all market ?
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Make your ads more effective with this very simple tip
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How news consumption is influenced by the introduction of mobile apps
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Belgian railways CEO attacks bad results of satisfaction survey
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Vuitton creates once again attractive store windows
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How will advertising look like in the future ?
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iDTGVMax: What is the hidden agenda of the French railways?
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How to get back in touch with dissatisfied mobile app users
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Sharing Economy : a new form of exploitation ?
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Innovation & Design Thinking: 3 secrets to generate better ideas