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Merchandising effect around Charlie Hebdo threatens brands
By Pierre-Nicolas Schwab •
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Where is this crazy Society going to?
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Food labels: keep it simple and stupid
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Must-read : interview of a customer satisfaction champion
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Competition forces traditional taxis to change : finally !
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1/3 of hospitality firms could die. So what ?
By Pierre-Nicolas Schwab •
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Idea in brief : rejuvenate your products with a new packaging
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Complaint management: an example you should NOT follow
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Food & drinks : just remix to innovate
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My three recipes to increase creativity
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Internet: no privacy, freedom lost
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Google Glass used by SNCF to enhance customer satisfaction
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Delta Lloyd : qualitative methods used to reveal business opportunity
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The Delta Lloyd recipe to acquire new customers
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Gumelo lets you grow your own food
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SIAL 2014 : and the winner of the innovation award is …
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Can a normal airline still compete with a low-cost pure player ?
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Produce your own food : the new trend
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Back from SIAL 2014 : pictures and impressions
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Essential business tools for startups : 99€ training in Brussels on 29 November
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Zalando : e-commerce giant recruits clients offline
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Marketing strategy : Hello Bank launches a pop-up store in Brussels
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How to transform a negative moment in a positive customer experience
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Suit Supply has found a nice way to measure customer satisfaction
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SIAL : the best place to conduct market research on food & drink trends
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How 5-star hotels enhance the customer experience
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New pop-up stores project : weekly update #2
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RFID technology used by Nespresso to enhance customer experience
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Delvaux and Dandoy associated in a co-branding initiative
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Online gambling : how has the market evolved since the opening of the market to competition?
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Where are we heading to with our consumption Society?
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Mistakes to avoid when measuring in-store satisfaction of customers
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Pop-up stores: what do they reveal about the future of retail
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Marketing strategy : how Tic Tac uses downsizing to make you buy
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Belfius : 95% of satisfied customers. A customer satisfaction survey that failed?
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Differentiation: A bookstore paints a dictionary’s page on its facade