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Service quality : the next retail challenge after Big Data
By Pierre-Nicolas Schwab •
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Customers are the last hurdle to remove for a smoother supply-chain
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Nespresso : the secret behind the new Prodigio connected machine
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Are smart boxes the future of car insurance?
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Creative business cards : we are almost there
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Not sure SnapChat will become a profitable business
By Pierre-Nicolas Schwab •
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How to drive Generations Y and Z back to traditional media
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TUZZit : 8 great online tools for your startup
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Fedex wants to take TNT over: will it happen or not?
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Marketing strategy: should banks charge customers more?
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iDTGVMax: What is the hidden agenda of the French railways?
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Data Mining : a concrete example for SME’s
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Competition forces traditional taxis to change : finally !
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Can a normal airline still compete with a low-cost pure player ?
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Zalando : e-commerce giant recruits clients offline
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Marketing strategy : Hello Bank launches a pop-up store in Brussels
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Quality improvement through reengineering of business processes
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Online gambling : how has the market evolved since the opening of the market to competition?
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Pop-up stores: what do they reveal about the future of retail
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Marketing strategy : how Tic Tac uses downsizing to make you buy
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What does it cost to be a franchisee ?
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Innovations in the postal sector. Episode 3: new delivery options
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Innovations in the postal sector. Episode 1: 3D printing
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Innovations in the postal sector: business models revamped
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The right marketing strategy to sell products with a premium
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What is the value of a “Like” for your business strategy?
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How and why data analysis can help increase your profitability and fuel your growth
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Have customers become unsatisfied about low-cost services and products?
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Three criteria to differentiate good and bad prospects
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Be responsive: a business strategy that works … if you apply it!
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Will Ryanair really improve service quality to satisfy its customers?
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The soon collapsing delicatessen market
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Black money hunt makes Ferrari sales drop
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Ryanair’s CEO better at provocation than Abercrombie&Fitch’s CEO
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BNP Paribas Fortis: how their hotline make them lose customers
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The market of recycled devices grows with the crisis